Finance West Inc. Privacy Policy

We take the privacy of information seriously and operate in a manner to ensure, to the best of our ability, the security of the information we gather.

This site is wholly owned by Finance West Inc. (“Finance West”) also doing business as CreditCare.ca (“CreditCare”), the information herein is relevant to the operating business practices of Finance West and/or CreditCare.

All references to “Site” in this privacy policy refers to the website [https://www.financewest.ca] and/or [https://www.creditcare.ca].  The terms “You”, “Your” or “User” refers to the registered user of the site.  “We”, “Our” or “Us” refers to Finance West Inc. or CreditCare.ca.

Information we Gather:

If You register to use services from Finance West or CreditCare we may collect and store information that specifically identifies You [“Individual Identification Information”] or your account which may include: User ID and password, first name, last name, address, phone, fax, email and business information.  We will retain information as required for the ongoing administration of services we provide to You and as required by law.

Information Automatically Gathered:

We collect information on your browser type and software for the presentation of information to your platform and maintain a record of activity on the Site.  We may also use cookies to enable individual user preferences, if you disable cookies this may affect the operation of the Site as some functions may not perform.  We track IP Address information to our site and may or may not link this information to the specific User.  We reserve the right to use IP address information for security or enforcement if we deem it necessary at our sole discretion.

Use of Your Information:

Your information is used in the course of providing our services which may include contacting You for any reason deemed necessary.  In the course of conducting our regular business We may be required to share Your information with others which may include, but not be limited to, other financial institutions, credit reporting agencies and credit rebuilding affiliates.  We retain Your information in our files and/or system for the time period you are registered with Us.  After such time we retain Your information as required by law.

Links to other Sites:

In the course of conducting business with Us, You may be directed or choose to go to other Sites.  We are not responsible for the privacy practices or content of other sites to which we are linked.  We recommend You read the privacy statements when you interact with other web sites.

Advertising:

We will, from time to time, contact you by email with information We believe may be of interest to You.  You can opt out of receiving these emails by contacting Us.

Security:

We use commercially accepted reasonable security methods to keep Your Individual Identification Information in our files and systems.  Note with current technology, We cannot guarantee the security of your data as it travels over the Internet.

Correcting & Updating Individual Identification Information:

At times, if deemed reasonable, We may contact You to confirm or update Your information.  If You need to update information You can do so by contacting Us either by email or by phone during regular business hours.

Privacy Policy Changes:

We may at times need to change our privacy policy due to a change in our business or as required by law.  From time to time You should check Our current policies.

Contact Us:

Finance West Inc.
CreditCare.ca
144-50th Avenue SE
144-50th Avenue SE
Calgary, AB  T2G 2A8
Calgary, AB  T2G 2A8
403.255.1933
403.475.7511
877.919.1933 (toll free)
833.403.2273 (toll free)
inquiry@financewest.ca
help@creditcare.ca